Shipping and Returns

All shipments over $79 before taxes within Canada (excluding Northwest Territories, Yukon and Nunavut) will be provided with free shipping.  All shipments over $99 before taxes within the USA (excluding Alaska, Hawaii, US Military addresses) will also be provided with free shipping.

All parcels are normally shipped with Canada Post to Canadian destinations

Estimated delivery times:*

Delivery confirmation and the ability to track your items online from start to finish.

Coverage up to $100 for loss or damage.

*Delivery standards are within business days for items sent between most major urban centres and are dependent upon origin and destination. All Canada Post services (including without limitation, delivery guarantees) are subject to terms and conditions.

 

 

Shipping to USA

 

All parcels are normally shipped with Canada Post

The estimated delivery standards to U.S. destinations are:

Small Packet – Air

 

4 to 10 business days

Small Packet – Surface

 

6 to 12 business days

 

 

Tracking of your package is not included with this service.  If you prefer to be able track your package you must request a different shipping choice.  There will be a extra fee for this

 

International Shipping

 

Please contact us at    ishavestore@gmail.com to determine delivery standards and costs.

 

We cannot process orders of alcohol based products(aftershaves , colognes etc) to the USA or international orders.

 

 

Returns

 

1.      Cancel orders--  If orders have not been shipped, we can cancel your order for a $2 administration fee.

2.      We cannot accept returns for any safety razors or other products that have human contact.

3.      We send all our products with a seal.  If seal is removed we cannot accept returns.

4.      Please contact us with 2 days of receipt of package if there is damage to products due to shipping.  We will provide you with instructions and will provide you with a refund or replacement.

5.      We may charge a 15% restocking fee for returns.

 

Orders are normally processed within 2 business days of receipt.   Saturday, Sunday or Statutory holidays do not constitute business days. 

We cannot provide guarantee on delivery times as we have no control over shipping carriers.